Firefly Pick 30 Satisfaction Guaranteed Return Policy
A full refund will be given if you are unhappy in any way with the performance of the Firefly Pick within 30 days of purchase.
The following conditions must be met to qualify for a refund:
- A Return Merchandise Authorization (RMA) must be requested from our customer service team within 30 days of your purchase date. To request an RMA, e-mail firstname.lastname@example.org with the reason for the return.
- Returned product(s) must be in good physical condition (not physically broken or damaged).
- The RMA number must be included along with your returned product.
Additional Terms & Conditions
- Shipping and handling charges and taxes paid (e.g., state, customs, VAT) are not refundable.
- You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the product while in transit to Capacitron LLC.
- Refunds will be processed and paid within 2 weeks of receipt of product by Capacitron LLC.