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Firefly Pick

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FAQ

Check the frequently asked questions to find a solution to your problem
or to get more information about Firefly Pick.

What are the dimensions of the Firefly Pick?

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The Firefly Pick is shaped exactly like a standard 341 size guitar pick and is just under 4mm at it's thickest point above the battery. However, it has a unique beveled shape, which allows precise picking from it's less than 1mm playing edge.

What is the Firefly Pick made of?

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The Firefly Pick is made of a high-quality polycarbonate shell for durability with a beveled tip for uncompromised accuracy.

What type of battery does the Firefly Pick use?

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The Firefly Pick comes with a built in rechargeable lithium polymer battery and a USB charging cord. It includes a smart activity monitoring system that enters hibernation when inactive to save energy during travel.

Is the Firefly Pick battery rechargeable?

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Yes, the battery is rechargeable and does not need to be replaced. The USB charging cord is included with purchase.

How long is the battery life on the Firefly Pick?

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The Firefly Pick battery should last for 1-2 hours of constant playing. This is highly dependent on the speed of the playing however. For “normal” use, it will last much longer.

How long does the Firefly Pick take to charge?

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The Firefly Pick charges in 1-2 hours, just like a normal lithium polymer battery.

How do I know when the Firefly Pick is charging?

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When charging, the Firefly Pick with pulse slowly. When fully charged, it will glow softly but steadily.

Do you offer international shipping?

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We can ship directly to international customers for a flat rate shipping fee of $15. Payments must be made through Paypal. To initiate an order, contact us using the form below.

What is the return policy for the Firefly Pick?

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A full refund will be given if you are unhappy in any way with the performance of the Firefly Pick within 30 days of purchase.

Does the Firefly Pick come with a warranty?

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The firefly pick comes with a 1 year no questions asked warranty on any damage or defects.

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For returns and warranty service, please e-mail us at support@fireflypick.com or fill the forms below to contact us.

Capacitron, LLC

187 Warm Springs Rd. Suite B332
Las Vegas, NV 89119

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inquiry@fireflypick.com

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415-294-0916

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