The Firefly Pick is covered under a one year (365 days) warranty for defects in material or workmanship from the date of purchase (proof of purchase required). Under this Limited Warranty, if a hardware defect arises and a valid claim is received by Capacitron LLC within the Warranty Period, at its option and to the extent permitted by law, Capacitron LLC will either (1) repair the product at no charge, using new or refurbished replacement parts or (2) exchange the product with a new or refurbished product. This warranty is only extended to the original purchaser and covers failures due to defects in materials or workmanship that occur during normal use. It does not cover battery, battery replacement, damage or failures resulting from neglect, accident, misuse, mishandling, alteration or modifications of the product or any failure caused by the operation of the product outside the scope of its published specifications. Capacitron LLC shall in no event be liable for any incidental or consequential damages arising from the use or inability to use the product. Capacitron LLC does not assume any responsibility for losses or claims by third parties that may arise through the use of this product.
To obtain warranty service: Email email@example.com to obtain a Return Merchandise Authorization (RMA) before returning your Firefly Pick. After obtaining the RMA, you must deliver the product to the Firefly Pick customer service team.